Privacy Policy

ICT Africa Consulting Service Limited knows how important privacy is to our customers. We want to make sure you understand how we collect and use your personal information across all of our developed application and services, while this Privacy Policy applies to all of our services, we will also provide additional information about privacy related to specific services where necessary.

We collect personal information that you provide directly, information about how you use our services, and information from third party sources. We use this information to provide you with services, understand how you use our services so we can improve and personalize your experience.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, phone number, email, National ID, License Plate number. The information that we request will be retained by us and used as described in this privacy policy

We use the information we collect for the following purposes:

To help you or your device register for our Services.
To provide a Service or feature you request.
To send periodic email and SMS notification.
To analyze and understand how user interact with our application.
To comply with legal obligation.
To provide software updates, maintenance services, and support.
To operate, evaluate, and improve our business, including developing and improving new and existing products and services, managing and improving our communications, analyzing our Services and customer base and aggregating and anonymizing data.

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitor and users with our business partner, trusted affiliates, and other parties when required by law or as necessity to protect our service.

We take data protection seriously. We have put in place physical and technical safeguards to keep the information we collect secure. We also take appropriate measures, in compliance with applicable law, to ensure that the personal information collected by third parties remains secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

We will not keep your personal information for longer than is necessary for the purpose for which it was collected, unless otherwise required by applicable law. This means that information will be destroyed or erased from our systems when it is no longer required.

Some of the content, advertising, and functionality in our Services is provided by third parties. These third parties may use cookies, beacons, tracking pixels, and other tools to collect information about your use of these Services. These third parties are not controlled directly by ICT Africa but are obligated to maintain its confidentiality and use it solely for the purposes of providing the requested service, so we recommend that you check their privacy policies to understand how they use your data.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

We reserve the right to update or modify this privacy note at any time. Any changes will be effective immediately upon posting the updated version in our application. We encourage you to review this privacy note periodically to stay informed about how we handle your personal information.
By using our application and services, you acknowledge that you have read and understood this privacy note and agree to the collection, use, and disclosure of your personal information as described herein.

You can contact us to update your preferences, exercise your rights, submit a request, or ask us questions.

You can contact us at:
ICT Africa Consulting Services Limited
Odyssey 84 Westland Muthithi Road.
P.O Box 43578, 00100 Nairobi Kenya.
Email:info@ict-a.com